OPTIX SUPPORT
Your satisfaction is our topmost priority!
Are you facing any issues or have a query? You don’t need to worry — our compilation of frequently asked questions and our 24/7 customer support helpline will help clear any doubts you may have.
How can we help you?
General Support
Optix Fiber provides unrivalled Fiber-to-the-Home (FTTH) technology. To find out what we have to offer, explore the dynamic world of Optix and get all your blazing questions answered.
Additional Support
Have additional questions? Explore to find out our timings, support, and feedback. For more information, explore here.
Technical Support
Facing technical issues? Well, no need to worry — our compilation of the most frequently asked questions will help you get out of the sticky situation!
Installation Process
If your facing issue with your internet router and are unable to solve it, don’t worry we’ll do our very best to assist you in every way we can! Click here and get your questions answered.
Moving Home
Moving into a new home? Need to know if you’ll be able to retain our services after the move? Well, look no further and inspect to find out more!
Phone Service
To know about Optix Phone service, Phone options, Phone feature and installations and many more. Click to find out more!
Router
If you’re facing issues with your internet router and are unable to solve them, don’t worry — we’ll do our very best to assist you in every way we can! Click here and get your questions answered.
Packages
Wondering what our plans and packages are? Well, there’s no need to wonder anymore, as we are here to tell you all about them. Take a tour and pick the best one for you!
Accounts & Billing
All queries regarding your Optix account and payments will surely be answered by our collection of the most frequently asked questions. Explore ahead for more details!
How can we help you?
General Support
Optix Fiber provides unrivalled Fiber-to-the-Home (FTTH) technology. To find out what we have to offer, explore the dynamic world of Optix and get all your blazing questions answered.
Additional Support
Have additional questions? Explore to find out our timings, support, and feedback. For more information, explore here.
Technical Support
Facing technical issues? Well, no need to worry — our compilation of the most frequently asked questions will help you get out of the sticky situation!
Installation Process
If your facing issue with your internet router and are unable to solve it, don’t worry we’ll do our very best to assist you in every way we can! Click here and get your questions answered.
Moving Home
Moving into a new home? Need to know if you’ll be able to retain our services after the move? Well, look no further and inspect to find out more!
Phone Service
To know about Optix Phone service, Phone options, Phone feature and installations and many more. Click to find out more!
Router
If you’re facing issues with your internet router and are unable to solve them, don’t worry — we’ll do our very best to assist you in every way we can! Click here and get your questions answered.
Packages
Wondering what our plans and packages are? Well, there’s no need to wonder anymore, as we are here to tell you all about them. Take a tour and pick the best one for you!
Accounts & Billing
All queries regarding your Optix account and payments will surely be answered by our collection of the most frequently asked questions. Explore ahead for more details!


